How to set up my client account
Creating a Hen Haus client account gives you access to skilled, trusted professionals ready to help with your home projects. Here’s how to set up your account in just a few steps.
1. Register as a Client
Sign up using your basic details.
Verify your email to activate your account.
2. Complete Your Home Profile
A detailed home profile helps providers understand your needs better.
Include information such as:
Property type
Key maintenance or service needs
Preferred time windows
Any special instructions (pets, access, parking, etc.)
3. Browse & Search for Services
Use filters to find:
Service categories
Provider experience
Availability
Budget
Ratings
The system will show you the most suitable providers for your request.
4. Review Provider Profiles
Each provider profile includes:
Their experience
Photos of past work
Ratings & reviews
Pricing
Response time
Reviewing profiles helps you choose with confidence.
5. Request a Service
When you find the right provider, send a service request with:
Your preferred date/time
Clear instructions
Additional photos (optional)
6. Chat Directly With Providers
Use the in-app chat to:
Ask questions
Share photos/videos
Confirm job details
Better communication = better results.
7. Manage Your Appointments
Your dashboard lets you:
Track upcoming bookings
Reschedule or update details
View completed work
Make secure payments
Everything stays organized in one place.
8. Leave a Review
After the job is complete, leave a rating and review.
This helps improve the community and assists other clients in choosing reliable providers.
You’re Ready!
Your Hen Haus client account is now set up—enjoy a smooth and dependable home service experience.
